Terms & Conditions
- You must be 18 years of age and above to order on our website.
- Some countries allow the importation of these medication without prescription while some may require prescription. Please check with your local laws before ordering to abide and respect the same.
- You should follow the laws of your country before importing any medication from us. If your country does not allow any import , you should avoid placing an order with us.
- You should act responsibly before taking medication as they are suppose to treat a medical condition and should not abuse it in any way.
- You should consult your medical practitioner before consuming any medication from us and must educate yourself regarding the Dosage,Side Effects, Preventive Measures,Drug Interactions among many other issues you might face.
- You must contact emergency help of you local authority in case of any unusual experience.
- Any information on this website is subject to change without prior notice. Please follow this website for further changes.
- We do not hold any intellectual property of the images and product names displayed on this website and these are used for informational purpose only.
We keep Customer Data like Contact Details , Billing Address and Shipping Address, Order Details at our remote secure servers.
We do not store any financial information like Card details etc. at our end.
We do not use or share any customer data for any purpose other than to process the order and serve in best possible way.
All orders will be shipped within 48 hours after the payment of the order is processed.
We use Air Registered Mail and EMS for shipping and a unique tracking ID will be generated to track your order from time to time.
The tracking of the parcel can be done online with the help of our tracking tool. We also update the customer about the status of the parcel regularly via email which contains the link of the tracking tool.
All orders are shipped from India after the quality check of the medications are done and may take 8- 12 business days to arrive. In some cases we even deliver in as early as 72 hours from the date of shipment.
We ship everywhere in the world except Austria, Belgium, Brazil, Canada, China, Cyprus, Czech Republic, Denmark, Estonia, Finland, Germany, Greece, Hong Kong, Iceland, India, Indonesia, Ireland, Italy, Japan, Jordan, Latvia, Lithuania, Luxembourg, Mexico, Netherlands, New Zealand, Norway, Philippines, Poland, Portugal, Russia, Saudi Arabia, Serbia, Slovakia, Slovenia, South Africa, Sweden, Switzerland, Taiwan, United Arab Emirates . However you can still order to the addresses in these countries by using mail forwarding services like www.skypax.com or www.shipito.com.
We offer free reshipment in following case:
- If the order gets stuck at the customs department of the destination country for more than 10 business days for any reason.
- If the order is damaged or broken, subject to sharing of the supporting image of the damaged/broken parcel as a proof within 72 hours of arrival from the customer.
- If the order is incomplete or altogether wrong order has been dispatched from our side subject to the sharing of supporting image of the arrived parcel within 72 hours of arrival from the customer.
- If the customer is unhappy with the product quality .
- In case of unclaimed order we offer complete refund or if you want reshipment it would incur extra shipping charge of $15.
- If incorrect address is given , we offer reshipment once to the corrected address and if it is still not correct then we would refund the complete amount.
- If customer uses any mail forwarding service for ordering we do not offer reshipment and refund.
Return & Refund Policy
We do not accept any return as per the laws of the sourcing destination in any case.
We offer complete refund in the following case
- If the order is not available in stock.
- If the order is not delivered within 21 business days from the date of purchase.
- If the order delivered is in damaged or broken condition
- If the order delivered is different than what was purchased
- If the customer is unhappy with the product quality.
We do not offer refund in the following case
- If the delivery address is incorrect or the customer is not available to pickup or the customer refuses to accept the order for any reason.
- If the customer uses mail forwarding services and the order reaches in bad condition or doesn’t get delivered to your real address at all because of the mistake of mail forwarding service provider.
Customers can cancel order within 24 hours from the date of purchase only. In such a case we refund the money in full. Cancellations can not be requested after the product has been shipped.
We accept Bitcoin as a mode of payment. It can take upto 24 hours for the payment to get processed by our payment service provider after which the order is considered successful. We would inform the customer via email about the payment approval or decline. No refund can be provided for any transaction done by bitcoin
For all the payment related contact us at [email protected]